The case study focuses on a Gig Harbor, Wash.-based dental supply company looking to streamline order processing with Microsoft Dynamics GP.
Renton, Wash. – The Resource Group recently released a new case study detailing how one of its clients, Scott's Dental Supply, used the Microsoft Dynamics® GP accounting software to streamline order processing as well as improve customer service. The Resource Group, a Renton, Wash.-based Microsoft Dynamics Partner, helps clients improve business processes, overcome challenges during growth and connect disparate business systems by implementing Microsoft Dynamics GP and Intacct accounting software.
Scott's Dental Supply stocks more than 10,000 products and processes around 200 phone, mail and online orders every day from their headquarters and warehouse in Gig Harbor, Wash. Scott's Dental Supply had been using Microsoft Dynamics GP for many years, but was not utilizing it to its fullest potential. They sought out a new partnership to help with their future goals of streamlining processes. After moving to The Resource Group, an operational review was performed on their existing Microsoft Dynamics GP solution, which revealed where, how and why bottlenecks were happening. This helped The Resource Group to identify and recommend several ways to streamline the order and backorder processes.
"We were able to upgrade Scott's Dental Supply to the most recent version of Microsoft Dynamics GP with Perpetual Licensing," said Marty Schillaci, CEO of The Resource Group. "This provided the company with Advanced Distribution modules with Advanced Order Allocation at no additional software cost. These additional distribution features helped to greatly improve their ability to accelerate backorders as well as save employees eight hours per week of manual work."
"The Resource Group did a great job identifying and communicating what our needs are and helping us understand how to do the project correctly. They came up with ideas we wouldn't have thought about on our own and made sure we were using our software and tools effectively," according to Scott Bigler, President of Scott's Dental Supply. "The return on investment will be huge for us in efficiency gains alone. It frees us up to focus on growing the business instead of just maintaining it."
To learn more about Scott's Dental Supply, please visit www.scottsdental.com.
About The Resource Group
The Resource Group helps clients improve business processes, overcome challenges during growth and connects business information by providing rock solid financial management software solutions, Microsoft Dynamics GP and Intacct. Throughout Washington, Oregon and the Pacific Northwest, our clients have experienced improved operation processes, optimized financial management, robust reporting and business insight across multiple applications. Our highly-trained consultants are dedicated to building solid, long-lasting relationships with clients. The Resource Group is there throughout the entire lifecycle of your new solution; from initial software evaluation to installation, data migration, implementation, software development, system integration, training and support. To learn more about The Resource Group, please visit About Resource Group.