Friday, October 23, 2015
The Resource Group hosted their 15th Annual Customer Conference for Microsoft Dynamics GP and Intacct clients on Friday, October 23, 2015. The theme for this year's event was "Smarter. Faster. Together." This day-long conference was designed to help our clients use technology, software and innovation to achieve business success. There were more than 20 sessions throughout the day focusing on how to utilize your existing solution to its fullest, gain more efficiency in your business processes and help you get to the information you need each day. We believe innovation can help businesses be more productive and achieve success.
Pam Misialek, Senior Product Marketing Manager, leads the product strategy, direction, and vision of the Microsoft Dynamics GP product line. She has over 19 years of experience with Microsoft Dynamics. Pam started her Microsoft Dynamics career in the development team, testing for product quality. She quickly moved into a customer facing role with support and consulting where she learned the depth of Microsoft Dynamics GP and helped existing customers get more out of their solution.
For many years she worked with customers across the entire Dynamics portfolio including Microsoft Dynamics CRM to solve highly volatile situations. Pam truly understands how important improving the lives and business success of customers is.
Craig Weber is the author of the groundbreaking book, Conversational Capacity: The Key To Building Successful Teams That Perform When The Pressure Is On (McGraw-Hill, 2013), and the founder of The Weber Consulting Group – an alliance of experts committed to helping people build more resilient, healthy, and agile organizations. Craig helps an eclectic range of clients improve their performance by treating dialogue as a discipline.
His unique work is the result of his formal education – in Organizational Development at Brigham Young University in Hawaii and Organizational Psychology at Columbia University – combined with nearly two decades of in-depth consulting experience with a wide range of teams and organizations.
Known for his articulate, creative, and engaging style, Craig is a sought after consultant and speaker. In 2012 he was awarded the prestigious Vistage International Speaker Of The Year Award.
Conversational capacity refers to the ability to engage in open, balanced, learning-focused dialogue about difficult subjects and in challenging circumstances. The more challenging the situation you're facing the higher the conversational capacity you need to deal with it well. In this presentation Craig will provide answers to three key questions: What is conversational capacity? What limits it? And how can you build it?