The Resource Group: Microsoft Dynamics GP (Great Plains) and CRM in Seattle

AAA Washington | Specialty Retail & Services

"The Resource Group works quickly, efficiently, and most importantly, thoroughly checks and tests their customizations and programming before implementation to ensure a smooth transition."

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ARUP Laboratories | Healthcare

"The Resource Group are doers. Before they got involved, ARUP spent years wrestling with this problem and did not make any significant progress on it. Once TRG was weighed-in, a timetable was set, and we met it."

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Attenex | High Tech Solutions

"The Resource Group has always been responsive and helpful during our long relationship. They respond quickly to problems and advise pertinent solutions. I highly recommend them as a reseller and implementer of Microsoft Dynamics GP software and related products."

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Bellevue Club | Hospitality & Recreation

"We have had to call the Resource Group on more than one occasion with questions and they have always been most helpful. Everyone takes an interest in our problem and it seems like a team effort to solve it. More often than not we can get our problem solved or question answered the same day."

read the entire Bellevue Club reference letter >

Blair & Company | Professional Services - Certified Public Accountants

"Chris' knowledge of the application material as well as his experience with software and networking showed as he demonstrated diligence and commitment when troubleshooting various problems during the upgrade."

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Cascade Fishing, Inc. | Fishing

"The platform of Dynamics backed up by the incredible resources and power of Microsoft is a package that will continue to perform at peak level. Add to this the outstanding group of people at The Resource Group, and you will accomplish whatever you set out to do."

read the entire Cascade Fishing reference letter >

Casey Family Programs | Not-for-Profit | Case Study

"“The transition went so smoothly that it was anticlimactic. There were no critical issues. After their past experience with the other solution, people were surprised.”

read the entire Casey Family Programs case study>

Central Washington Comprehensive Mental Health | Healthcare | Case Study

"The Resource Group has consistently provided Comprehensive Mental Health with exceptional service and a positive attitude in meeting our difficult issues."

read the entire CWCMH reference letter >
read the CWCMH case study >

Clark Nuber | Professional Services - Certified Public Accountants

"I wanted you to know how much I appreciate [TRG Consultants] helpful attitudes and depth of knowledge they bring to their respective areas. As you can tell, I could probably go on, but you get the gist. Your people have been a tremendous help to me, the accounting department and Clark Nuber as an organization."

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Douglass Interior Products | Distribution - Aviation Supplies

"On all matters, The Resource Group personnel have been responsive, helpful, friendly, and fun to work with."

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Emerald Heights | Healthcare - Assisted Living

"The Resource Group has definitely been a major partner in our organization's significant growth in preparing and speedily distributing accurate financial information."

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FareStart | Not-for-Profit

"The TRG culture must include a strong commitment to treating their staff with respect and dignity. Every single individual we've encountered in our interactions with TRG has a passion for providing excellent service and a heartfelt investment in our success."

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Global Aerosystems, LLC | Aircraft Engineering/Consulting Firm

"GA is somewhat uncompromising, in that, we strive to provide the best service to our clients and expect the same level of service from our vendors. The Resource Group (TRG) rose to the occasion... Being able to track job costs accurately, makes it easier to capture our profitability; a big advantage for executive management."

read the entire Global Aerosystems, LLC. reference letter >

Global Event Services, Inc. | Conference & Trade Show Technical Services

"It's been great working with TRG converting to Dynamics from Quickbooks. From the initial contact of Joe Iudice, we've appreciated the professionalism and respect of each staff member we've come in contact with."

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Greater Lakes Mental Healthcare | Healthcare

"Great Plains has been a good system for us, but our satisfaction is due in large part to the efforts, support, and professionalism of The Resource Group"

read the entire Greater Lakes Mental Healthcare reference letter >

Healthfirst Corporation | Distribution - Medical Equipment & Supplies

"The baseline Microsoft Dynamics project had many of the features we desired in a new accounting system, but it required extensive modification to fit the complicated business model of Healthfirst. Your team did a phenomenal job on all phases of the project, and even the often treacherous go live process was very smooth."

read the entire Healthfirst reference letter >

Janicki Industries | Manufacturing - High Tech Equipment

"I demand a very attentive support staff to help me solve the problems or technical difficulties we encounter. I can honestly and enthusiastically say that your team always meets those demands with technical expertise and a smile."

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LeMond Fitness | Manufacturing - Sports Equipment

"Since our startup, we have exchange phone calls with The Resource Group for training, clarification, and general support. They are a proven company that employs a group of people with superior knowledge of business, accounting, and technical background. We are very happy with our decision to grow our business with MS Great Plains and The Resource Group."

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LINK Conference Service | High Tech Services

"The Resource Group has been the best software implementation company I have every worked with and will be the first company I call should anything new be needed or customized."

read the entire LINK reference letter >

Mars Hill Graduate School | Education

"...one of the great benefits of working with the Resource Group has been the high quality training they offer in their Renton office. These sessions gave our team a solid understanding of each of the modules we trained in, including General Ledger, AP, FRx Reporting, and Smartlist Builder. We give our unqualified endorsement to The Resource Group as a highly professional and effective consulting firm."

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Meadow Lake Resort | Hospitality

"The main reason I chose Great Plains was the confidence and trust I have in The Resource Group. They simply would never recommend or sell a product that was inappropriate for your business."

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Myers Family Limited Partnership | Retail & Real Estate Services

"By far the best move we ever made! The setup, training, and support we have received from TRG has exceeded our expectations, and been better than any I have experienced in my twenty years of accounting."

read the entire Myers Family reference letter >

Naverus, Inc. | Aviation

"The training we received was outstanding and the support we get when needed is always fast and easy to understand. It has been a pleasure to do business with The Resource Group and we look forward to working with them as time goes on."

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Network Business Systems | High Tech Solutions

"Dynamics-GP is a powerful and effective accounting program with lots of versatility when needed. When it comes to the combination of Dynamics-GP and The Resource Group, a business would not find a better solution for their accounting solutions provider."

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Northwest Nurseries, Inc. | Distribution

"We strongly recommend Great Plains to any company requiring a robust accounting package, and The Resource Group as the partner to manage the installation."

read the entire NW Nurseries reference letter >

Northwest Podiatric Laboratory, Inc. | Healthcare

"As our company continues to grow and with our desire to become more responsive to our customers' needs, it excites us to have the power and technology of Microsoft and The Resource Group behind us."

read the entire NW Podiatric reference letter >

Pacific Cataract & Laser Institute | Distribution - Medical Equipment

"We have appreciated the prompt attention to our technical needs and the well organized call response system that The Resource Group has in place. It is with great pleasure that we recommend The Resource Group to anyone using Dynamics software."

read the entire Pacifice Cataract & Laser reference letter >

PRO Sports Club | Hospitality, Recreation, & Retail | Case Study

"The Resource Group excells at keeping their customers informed with technology and upcoming events. As a customer, we feel knowledgeable and aware of our options... We feel that our account is important to The Resource Group no matter how big or small our project is."

read the entire PRO Sports reference letter >
read the PRO Sports case study >

Seaport Steel Company | Distribution

"All support provided for learning and improving skills for utilizing Microsoft Dynamics GP have streamlined Seaport's daily operations of Accounts Payable, Accounts Receivable Management, and financial management with regards to banking and tracking expenses and cash flow."

read the entire Seaport Steel reference letter >

Seattle Mental Health | Healthcare

"Many times we have told The Resource Group about a particular problem that is specific to us and that the software seemingly is not able to perform, and The Resource Group has come up with an innovative solution, sometimes requiring them to write the piece of program themselves."

read the entire Seattle Mental Health reference letter >

Simpson Timber Company | Distribution | Case Study

"The implementation was actually relatively painless when we compare this to prior financial system implementations in our organization. We had a very clear path of tasks to be completed and timelines in place and were able to meet those milestones with the help of The Resource Group and the work of our independent consultant."

read the entire Simpson reference letter >
read the Simpson case study >

Spirit of Washington Dinner Train | Hospitality

"We are so pleased with the outcome of the system and have the confidence in The Resource Group that we are pushing to have this software become the industry standard. We have taken the steps to share this experience with the rest of the dinner train industry because we are seeing a tremendous return on our investment."

read the entire Spirit of WA reference letter >

Spokane Fire District #3 | Government

"Great Plains was a very economical choice compared with other vertical software or canned programs on the market. By virtue of the modular design of the software, you start with the basics and then have the ability to add the specifics to meet your needs. It is easily tailored to the exact needs of the user.

read the entire Spokane Fire District reference letter >

State of Washington Department of Correctional Industries| Government | Case Study

"Upon implementing Collections Management, Correctional Industries set a goal to improve its collections by reducing 90 days past due accounts from 40% to 5%. It has achieved that goal—and more."

read the entire WA Correctional Industries case study >

Tony's Coffee & Teas | Distribution

"It is with pleasure that we recommend the services of The Resource Group for your Great Plains project, for without their assistance our investment in this accounting software would not have been a success."

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Truesoups, LLC | Distribution

"The implementation was a complete success due to the partnership that we built with the Resource Group. They have continued to be a great partner with us supporting our software needs and continue to be helpful any time we need help or programming. What has been most appreciated is that there is always a voice on the other end of the phone when we call."

read the entire Truesoups reference letter >

Wesley Homes | Not-for-Profit | Case Study

"I've worked with four different consultants from The Resource Group. They all know exactly what's happening with our project and what they need to be doing for us. They've really been a great group to work with!"

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Western Towboat Company | Professional Services

"The Resource Group has been a reliable support tool all along the way...If you are considering using Microsoft Dynamics - GP, get the complete package and utilize the knowledge, experience, and reliability of The Resource Group."

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Western Washington Oncology | Healthcare

"The Resource Group became our Dynamics GP partner in January 2006. Since this time, The Resource Group has provided implementation support, training, and integrations. I have found The Resource Group to be excellent at what they do."

read the entire WW Oncology reference letter >